Lottery highly values integrity and security.  

  • For a first-time withdrawal, documentation may need to be submitted and reviewed before the withdrawal is finalized. It will help if you make sure that all text and pictures in the images are clear and easy to read before uploading them. With the current high number of wins being processed, this may add up to 7 days to the withdrawal processing time.  
  • If you have previously made a withdrawal with the same payment method, documentation would already be in place and the withdrawal should process more quickly.  
  • If you want to check on the status of your withdrawal, you can view the status in your account.
  • If you need further assistance, Customer Support is available by chat, email, and phone (844)-887-6836.


Please Note:
 

  • You must have at least $10 in winnings in your Michigan Lottery account before you can submit a withdraw request. 
  • If this is your first withdraw request, please view Verify Payment Methods to Collect Winnings to confirm what documentation you may need to submit before initiating a withdraw request.

Below are step by step guides (for a mobile phone and a desktop computer) for how to submit a withdraw request. You will need to scroll down to view the Desktop Computer guide.

On a Mobile Phone:

  1. To start, you must sign in to your account.
    1. Select the “≡” icon in the upper-left portion of your screen 
    2. Then select “Sign In” and enter your Michigan Lottery account credentials.



  2. Select “Withdraw Funds” from the menu.



  3. From the drop-down menu, choose a withdraw method. PayPal is not pictured below, but will be an available option if you have made a successful deposit using your PayPal account. View all Payment Methods Available for Withdraws.



  4. The following page will change based on the withdraw method selected, see the examples below. Each example will be listed as “Established” or “New”. “Established” examples show payment methods that have been used for a transaction in the Michigan Lottery account in the past (deposit or withdraw). “New” examples show payment methods that have not been used for a transaction in the Michigan Lottery account in the past (deposit or withdraw).

    New ACH – Bank Transfer



    Established ACH – Bank Transfer



    New Withdraw To Visa Debit



    Established Withdraw To Visa Debit



    Withdraw At Retail Voucher



    New - Online Banking



    Established - Online Banking



  5. Enter the amount you would like to withdraw in the “Withdraw Amount ($)” field. Depending on the payment method that was selected, you may need to fill in additional fields.
    1. Select the “SUBMIT” button to continue the withdrawal process.
    2. The Request Received page will give you a brief summary of your withdraw request and a confirmation email will be sent to the email address associated with your Michigan Lottery account.



  6. While your withdrawal request is being processed it will appear in the Pending Requests section under Withdraw Funds.


On a Desktop Computer:

  1. To start, you must sign in to your account.
    1. Select the Sign In button in the upper-right portion of your screen and enter your Michigan Lottery account credentials.
    2. After signing in, select your name to expand the account menu.



  2. Select “Withdraw Funds” from the menu.  



  3. From the drop-down menu, choose a withdraw method. PayPal is not pictured below, but will be an available option if you have made a successful deposit using your PayPal account. View all Payment Methods Available for Withdraws.



  4. The page will change based on the withdrawal method selected, see the examples below. Each example will be listed as “Established” or “New”. “Established” examples show payment methods that have been used for a transaction in the Michigan Lottery account in the past (deposit or withdraw). “New” examples show payment methods that have not been used for a transaction in the Michigan Lottery account in the past (deposit or withdraw).

    New ACH – Bank Transfer



    Established ACH – Bank Transfer



    New Withdraw To Visa Debit



    Withdraw to Retail Voucher



    New - Online Banking



    Established - Online Banking



  5. Enter the amount you would like to withdraw in the “Withdraw Amount ($)” field. Depending on the payment method that was selected, you may need to fill in additional fields.
    1. Select the “SUBMIT” button to continue the withdrawal process. 
    2. The Request Received page will give you a brief summary of your withdraw request and a confirmation email should be sent to the email address associated with your Michigan Lottery account.

If you still have questions, please contact our 24/7 Customer Support Team by submitting this form, calling 1-844-887-6836, or using Live Chat.