Below are step by step guides (for a mobile phone and a desktop computer) for how to cancel your active draw game subscriptions on the Michigan Lottery website. Please note, after cancelling a subscription, all remaining draws that have already been purchased will continue to be active until the drawing occurs. 

Select the type of device you're using below for the proper guide:

On a Mobile Device:

  1. To start, you must sign in to your account.
    1. Select the “≡” icon in the upper-left portion of your screen.
    2. Then select Sign In and enter your Michigan Lottery account credentials.
  2. Select the “≡” icon again and select My Account.
  3. Select “Subscriptions”.
  4. Find the Subscription that you would like to cancel and select “Cancel Subscription.”
  5. A pop-up will appear. Select, “CANCEL MY SUBSCRIPTION.”
  6. Review the cancellation message, then select “CLOSE.”
     
  7. Your subscription will now be marked as “CANCELLED.” 
    1. The date the subscription was cancelled and the cancellation reason will be recorded.
    2. If you want to restart a cancelled subscription, select “Purchase Again,” which will take you through the subscription purchase process again.

On a Desktop Computer:

  1. To start, you must sign in to your account.
    1. Select the Sign In button in the upper-right portion of your screen and enter your Michigan Lottery account credentials.
  2. After signing in, select your name to expand the account menu.
  3. Select My Account from the menu.
  4. Select “Subscriptions”.
  5. Find the Subscription that you would like to cancel and select “Cancel Subscription.”
  6. A pop-up will appear. Select, “CANCEL MY SUBSCRIPTION.”
     
  7. Review the cancellation message, then select “CLOSE.”
     
  8. Your subscription will now be marked as “CANCELLED.” 
    1. The date the subscription was cancelled and the cancellation reason will be recorded.
    2. If you want to restart a cancelled subscription, select “Purchase Again,” which will take you through the subscription purchase process again.
       

If you still have questions, please contact our 24/7 Customer Support Team by submitting this form or calling 1-844-887-6836.